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Care Home Health and Safety

Health and Safety is a key training area. This video-based course explains health and safety procedures relating to all aspects of the subject within the care home, not only regarding service users but also staff, contractors and visitors, making your care home a safe place to work and live.

Subjects covered include:

Legal Duties • Competent Person • Contractors • Medication • Fire Safety • Security within the Home • Who is at Risk? • RIDDOR • Dangerous Occurrences • Diseases • Missing Clients • First Aid • Infection Control • COSHH • Managing Waste • The National Colour Coding System • Sharps Disposal • Clinical Waste • Blood Borne Infections • Water Temperatures • Legionella • Safe Handling of Food • Manual Handling • Lifting Techniques • Floors and Stairs • Lighting • Windows and Ventilation • Lifts • Smoking • Electrical Safety • Kitchen Safety • Laundry Safety • Stress Management • Challenging Behaviour • Health and Safety Check List

Caring for People with Autism

This course will help care workers to care for people with Autism.

By the end of this eLearning course, learners should understand:

What an ‘Autism Spectrum Condition’ is
How autism affects people
How to improve your communication with autistic people
How to best support people with autism
How to reduce the incidence of Behaviours that Challenge

Subjects covered include:

What autism is • Causes of autism • Diagnosing the condition • Other conditions autistic people may face • How to provide care and support to people with autism • Behaviours that challenge • Safeguarding adults with autism • Communicating with people with autism

Caring for People with Epilepsy

Epilepsy affects more than 65 million people in the world and almost 1 in every 100 people in the UK alone.

This interactive video-based course explains the different aspects of epilepsy, epileptic seizures and how to care for those with the condition.

By the end of the course you will be able to:

Explain what epilepsy and epileptic seizures are
Identify the know types of epileptic seizures and know how and when to administer appropriate first aid
Describe what can trigger an epileptic seizure
Perform safely when caring for people with epilepsy

Subjects covered include:

Epilepsy • Epileptic Seizures • First Aid • Types of Epileptic Seizures • Common Triggers for Epileptic Seizures • Overall Recommendations Caring For Those With Epilepsy • Caring For Adults With Epilepsy • Effective Treatments For Epilepsy • Safety Recommendations Caring For Those With Epilepsy

Death, Dying and Bereavement

This video-based course helps to prepare care workers for dealing with the emotional and practical issues surrounding death, dying and bereavement. There are many important issues to consider when dealing with death in social care, the emotional aspects of coping with terminal illness and the death of service users.

Subjects covered include:

Attitudes to Death • Reactions to Death • Expected Death • Sudden Death • Suicide • Preparing for Death • Death and the Body • The Funeral Director • Announcing the Death • Funerals • Bereavement • Ongoing Support • Support for Staff • Anniversaries • Training for Staff • Summary

Dementia Care 1: Understanding Dementia

Understanding Dementia focuses on the physical condition of dementia and how it affects the person. This course also explores the myths and stereotypes and considers how these can influence the quality of care given. Further to this, it introduces the person-centred qualities that a skilled carer would reflect in their day-to-day practice, and how person centred values and modified techniques can improve a carer’s ability to provide responsive and supportive dementia care.

Subjects covered include:

Understanding Dementia • What does Dementia mean for Individuals? • Exploring the Myths and Stereotypes of Dementia • The Main Conditions that may cause Dementia • The Bookcase Analogy for Memory • The Person Centred Theory of Dementia • The VIPS Framework

Dementia Care 2: Person Centred Dementia Care

This video-based eLearning course introduces the person-centred qualities that a skilled carer should reflect in their day-to-day practice, and how person centred values and modified techniques can improve a carer’s ability to provide positive, responsive and supportive dementia care.

Subjects covered include:

Person Centred Qualities • Person Centred Skills • Understanding People with Dementia • Understanding Negative Care Practice • Identifying Negative Care Practice • Promoting Positive Care Practice • Effective Communication Skills • Engaging People with Dementia in Activities • Keeping People Safe

Develop as a Worker

This fantastic training programme will demonstrate the value of worker development to managers and staff within either residential or domiciliary care settings. It encourages workers to evaluate their work and improve on it, to build continuing professional development.

Updated content covers out of date sections and references removed in both the training video content and the support materials.

Subjects covered include:

Introduction – Thinking about Your Own Practice • Influences on You as a Care Worker • Reflecting on Your Practice as a Care Worker – Taking Action to Develop Your Practice • Professional Standards • Knowledge and Skills

Dysphagia Awareness

Dysphagia affects 50-70% of nursing home residents and is estimated to affect 8% of the general population. It is essential to know how to care for these patients to avoid potentially life-threatening consequences.

By the end of this eLearning course, learners should understand:

What different forms of Dysphagia there are
The common causes of Dysphagia
The impact that Dysphagia can have on people who suffer from it
Diagnosis
What different types of treatment for Dysphagia are available

Subjects covered include:

What Dysphagia is • Causes of Dysphagia • Recognising and Diagnosing Dysphagia • Complications of Dysphagia • Dysphagia in Children • Treating Dysphagia • The impact Dysphagia can have on people who suffer from it

Effective Communication

One of the most crucial elements of the care worker’s role is their ability to communicate effectively with the individuals they support and each other. This course focuses on verbal, non-verbal and behavioural communication. It looks at how we communicate, what tools and resources we have within ourselves and the equipment that can aid communication. It also focuses on the importance of confidentiality and following GDPR.

Subjects covered include:

The Importance of Effective Communication at Work • Meeting the Communication and Language Needs, Wishes and Preferences of Individuals • Barriers to Communication • Principles and Practices Relating to Confidentiality • Using Appropriate Communication Aids/Technologies • Understanding the Need for Policies and Legislation regarding the Recording, Storing and Sharing of Information (GDPR) • Understanding the Need to Record and Store Information Correctly (GDPR) • Summary

Effective Communication 2

This interactive video-based course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.

Subjects covered include:

Communication is Important • Types of Written Work • Who We Write Records for • The Importance of Writing Things Down • Purpose of Communication • Preparation • Content • Presentation & Layout • Access to/Sharing Information • Confidentiality

Effective Hand Hygiene

For the past 180 years, scientists and physicians have recognised the importance of hand hygiene. Yet research shows that we still ignore many of the basic principles. Most of us focus on completing tasks we believe will make most difference to patients – as quickly as possible. Without thinking, hand hygiene often gets pushed down the list of priorities.

Understanding hand hygiene principles and the importance of timely and effective hand washing is an integral part of infection control standard precautions. This title helps to improve hand hygiene practice by challenging attitudes and encouraging the changing of behaviours, whilst conveying key learning points in an engaging and imaginative manner.

Subjects covered include:

The Importance of Hand Hygiene • Why We Don’t Wash • When to Decontaminate Your Hands • Recognising the Need • Wetting • Applying Cleansing Solution • Washing • Rinsing • Drying • Skin Care • Standard Precautions

Emergency First Aid for Care Workers

In this interactive video-based first aid course, all basic first aid procedures are examined, including what to do if you come across an emergency situation, how to treat various types of casualties and how to record any incidents that have taken place.

This course covers topics such as how and when to use a first aid box, how to use an AED, when to call an ambulance and goes into details about how to handle different emergency situations that may emerge in a care home. This online first aid course follows guidelines and procedures issued by the British Red Cross, St. John Ambulance and the latest Resuscitation Council Guidelines (UK).

This first aid course can be used for induction training of appointed persons and all other staff as required by the Care Certificate.

Subjects covered include:

The DR ABC Primary Survey • CPR • Use of an AED • Recovery Position • Calling an Ambulance • Heart Attack • Stroke • Severe External Bleeding • Shock • Choking • Seizures • Concussion • Broken (Fractured) Bones • Back Injury • Burns • Diabetes • Eye Injury • Allergic Reactions • Swallowed Poisons • The First Aid Box • Records

Equality, Diversity & Inclusion

Designed to be fully in line with the Care Certificate Standard 4: Equality and Diversity, this title will provide you with essential information about equality, diversity and inclusion in a social care environment for social care workers. Adapting a down-to-earth and common-sense approach, this video uses examples and illustrations to help you understand this important topic in an easier and more informative way.

Subjects covered include:

The Legal Perspective • Understanding Prejudice, Discrimination and Stereotyping • Equality, Diversity and Inclusion in Care Practice: Religion and Beliefs, Racial and Cultural Diversity, Disability Equality, Sexual Orientation and Gender Reassignment • Providing Personal Care that Support Equality, Diversity and Inclusion • Catering for Diverse Dietary Needs • Providing Inclusive Recreation and Activities, and a Sense of Well Being • End of Life Care • Challenging Discrimination and Prejudiced Views • How to Develop Your Understanding of Equality, Diversity and Inclusion

Fire Safety 1: Hazards & Prevention

This care home based title will teach care workers how to identify potential hazards and prevent the outbreak of fires. Covering areas such as the legal framework surrounding fire and how fires start, this title goes on to explain how to reduce the risk of injury from fires by stopping them spreading. This title was developed to encompass the latest legislation and conform to the Care Certificate and AWIFHSC Standards.

Subjects covered include:

Legal Requirements for Fire Safety Training
How Fire Starts
Fire Hazards
Fire Prevention
Fire Extinguishers

This video has been completely re-filmed and updated following the latest best practice guidelines including NASHICS good practice guidance published in 2016. The additional guidance was produced by the National Association for Safety and Health in Care Services (NASHiCS) and the Chief Fire Officers’ Association (CFOA) to accompany the Communities and Local Government (CLG) guide, entitled Fire Safety Risk Assessment – Residential Care Premises. The CLG guide was published so operators knew how to comply with the Fire Safety Order (FSO) 2005. NASHiCS continue to work with CFOA on guidance for fire safety.

Fire Safety 2: Drills & Evacuation

Following guidance produced in 2016 by the National Association for Safety and Health in Care Services (NASHiCS) and the Chief Fire Officers’ Association (CFOA). Replacement for previous Fire Safety 2 video. All new shots filmed in HD. New sections on the use of evacuation equipment. With Fire Safety 1, covers all the Fire Safety requirements of the Care Certificate.

Ensuring that your care home staff are fully aware of what must be done in a fire is vital to providing a safe environment. Building on the lessons learned in Fire Safety 1: Hazards & Prevention this title will teach care workers what to do if a fire were to break out in a care home. It will teach your staff the importance of fire drills and appropriate training as well as when people should and shouldn’t be moved, and where they should be moved to.

Subjects covered include:

Fire Safety 3: Risk Assessment

This video based eLearning course will help registered owners, managers and their staff understand the process of creating a fire risk assessment for their care home. The resource covers areas such as identifying and reducing hazards, protecting staff, residents and visitors from risks and details the documents that should be created to form part of a care homes’ fire safety policy. The video follows a manager of a small care home preparing a fire risk assessment with guidance and advice from a fire safety expert.

This resource can be used as a self study resource for managers / registered owners or to enable managers to inform their staff of their involvement in fire risk assessment.

Subjects covered include:

Introduction – The Legal Requirement for a Fire Risk Assessment • Managing Fire Hazards • Identifying People at Risk • Evaluate, Remove, Reduce and Protect from Risk • Record, Plan, Inform, Instruct and Train • Summary

Food Safety and Hygiene in the Care Home

Every year in the UK there are over 90,000 confirmed incidents of bacterial food poisoning; therefore, it is imperative that food safety and hygiene procedures are strictly adhered to. This is particularly important in the social care environment as older residents tend to have weaker immune systems and are subsequently more prone to food related infections. Following the HACCP model provided by the Food Standards Agency, this care home based video course intends to build a good foundation for your understanding of the topic, and is an essential item for training.

Subjects covered include:

Introduction • Personal Hygiene • Protective Clothing • Staff Health • Food Handling and Preparation • Cooking • Food Storage and Temperature Control • Cleaning and Disinfection • Refuse • Pets and Pest Control • Food Safety Management System • Kitchen Access • Conclusion – Essential Points

GDPR for Care Workers

This video-based course explores the General Data Protection Regulation (GDPR), which came into force in May 2018. The information of individuals receiving support must be recorded, stored and shared appropriately in line with the new legislation. The video course highlights what is expected of care staff in regard to confidentiality and handling personal information correctly. This knowledge is essential for any organisation that wishes to fully adhere to data protection law.

Subjects covered include:

Principles and Practices of Confidentiality • Understanding the Need for Policies and Legislation regarding the Recording, Storing and Sharing of Information • Understanding the Need to Record and Store Information Correctly

Home Care 1 - Principles of Person Centred Care

This title is designed exclusively for those providing care within the Home Care setting, and introduces carers to the values that underpin person centred care. It assists them to develop their understanding of how principles of care should be reflected in their day-to-day practices by exploring the values of individuality, rights, choice, privacy, independence, dignity, respect and partnership.

Subjects covered include:

The 6Cs • Building Relationships • Well-being • Person Centred Values • Individuality • Rights • Choice • Privacy • Independence • Dignity • Respect • Partnership • Care Plans • Summary

Home Care 2 - Role of the Home Carer

Designed exclusively for those providing care within the Home Care setting, this title introduces home carers to the types of tasks they might be expected to carry out and the range of individuals they may come into contact with; from young adults with learning difficulties through to older people. In addition, it considers the importance of working within professional boundaries and why it is necessary to understand and follow policies and procedures.

It goes on to look at the right individuals have to take risks in their lives and how the risk assessment can assist to protect them from harm. It also considers the meaning of equal opportunities and diversity.

Subjects covered include:

Care Activities • Policies and Procedures • Code of Practice • Values • Working in Partnership • Health and Safety • Worker Relationships • Equality and Diversity • Confidentiality • Risk Assessment • Summary

Home Care 5 - Health and Safety

This title is designed exclusively for those providing care within the Home Care setting. In considering the home carer’s duty of care to the person they’re supporting and themselves, it aims to improve awareness of common hazards about the home whilst considering the importance of referring to risk assessments and care plans.

It discusses the need for improved awareness of the importance of good housekeeping when storing or disposing of chemicals, dangerous substances or sharp objects and develops an awareness of the need for safe practice in moving & assisting, food safety, infection control and fire safety. The video course goes on to briefly introduce the need to consider personal safety when visiting the homes of people you support and the importance of raising issues of concern with management and reporting injury and ill health.

Subjects covered include:

The Law • The Care Workers’ Responsibilities • Risk Assessment and the Care Plan • Slips,Trips and Falls • Moving and Assisting • COSHH • Infection Control • Food Safety • Work Equipment, Gas and Electrical Safety • Fire Safety • Injury and Disease • First Aid • Personal Safety • Occupational Stress • Summary

Home Care 6 - Fire Safety

Designed exclusively for those providing care within the Home Care setting, this title explores fire safety within the homes of the individuals receiving support. In focusing on fire prevention principles and home carer obligations, it introduces the four elements that come together to start a fire (known as the fire tetrahedron) and considers common causes of fire within the domestic setting.

This video course helps to improve awareness of the importance of good housekeeping as part of an effective approach towards fire prevention and develops an understanding of how to respond in the event of an emergency.

Subjects covered include:

Risk Assessment • The Fire Tetrahedron • Heat Sources • Fire Prevention • Smoking • Kitchens • Awareness • Fire Extinguishers • What to Do in an Emergency • Evacuation Equipment • Summary

Home Care 7 - Food Safety

Designed exclusively for those providing care within the Home Care setting, this title explores the vital role home carers have in making sure that they prepare food that is safe to eat. It covers the range of factors that home carers must appreciate when preparing food for individuals, and aims to consider the causes and effects of food poisoning.

The video course also helps you to develop an understanding of how to handle, store and prepare food properly and improves awareness of the importance of good personal hygiene, including when it is essential to wash hands. Also explored is the need for working within a clean kitchen environment.

Subjects covered include:

Home Care 8 - Medication

Addressing the crucial area of medication within the domiciliary setting, this title will cover the key elements staff should be aware of when dealing with medication. Mapped to the Care Certificate, RQF learning points and AWIFHSC Standards, this will prove to be an invaluable training resource.

Beginning with an explanation of the legislation that will affect care workers and continues by explaining the role and responsibilities of the carer this title is a vital tool for managers and trainers who need to deliver training in this important area of service delivery.

Subjects covered include:

An Introduction to Legislation • Policies and Procedures • Types and Classification of Medication • Working with Other Professionals • Maintaining Medication Records • Collection, Storage and Disposal of Medication • Principles of Safe Medication Handling • Supporting Self Administration • Recognising and Reporting Changes to the Individual • Administering Medication • Reporting Mistakes

Home Care 9 - Safeguarding Adults

This excellent resource provides fully up to date guidance on how to safeguard the welfare of adults at risk of abuse. Filmed entirely in real domiciliary care settings this title will explain to workers what abuse is and how to recognise the signs and symptoms of abuse. Depicting dramatic scenes of abuse this title will help bring the realities of adult abuse to life, teaching care workers why abuse should never be ignored.

This video and supporting materials provide information on the 10 types of abuse recognised by the Care Act and the 6 Principles of Safeguarding.

Subjects covered include:

Role of the Domiciliary Care Worker in Safeguarding the Individual • Legislation and Policies • Concept and Definition of Abuse • Principles of Safeguarding • Types of Abuse • Signs and Symptoms of Abuse • Responding to Abuse

Home Care 10 - Infection Prevention & Control

Infection prevention and control (IPC) is a key element identified by Skills for Care and is vital to the well-being of people that need support and their care workers. Good IPC is essential.
This domiciliary care based training resource provides substantial support in making sure staff understand and comply with legal obligations as well as significantly improving staff skills and knowledge in this area.

Subjects covered include:

Causes of Infection • Agreed Ways of Working • Responsibilities • How Infections are Spread • Personal Protective Equipment (PPE) • Cleaning • Preventing Exposure to Blood and Body Fluids • Laundry • Personal Hygiene • Safe Food Handling • Waste Disposal • Managing Health and Reporting Infections

Home Care 11 - Lone Worker

Many care workers involved with domiciliary care are exposed to the increased risks of working alone.
This video based training resource will give essential guidance to any staff members that may have to work by themselves. It will increase their awareness of the risks involved with Lone Working and demonstrate how to minimise those risks and increase their safety.

Subjects covered include:

The Law and Risk Assessments • Responsibilities • Lone Working Risks and Controls • Reporting Incidents and Accidents • Emergency Procedures • Training and Communication • Monitoring and Review

Home Care 12 - Risk Assessment

An understanding of Health and Safety Risk Assessment will provide the basis of safe working for all your staff.
This training resource will help care workers understand how to carry out risk assessments but also enable staff to understand what a risk assessment is and how it is vital for all staff to contribute towards keeping risk assessments up to date.

Subjects covered include:

The Law and Principles of Risk Assessment • Responsibilities • Risk Assessment Factors • Identifying Hazards and who could be Harmed • Evaluate the Risk • Precautions • Recording your findings • Review and Update • Risks and Controls

How to Use Fire Extinguishers

This video course explores the correct ways in which fire extinguishers should be operated. It explains what the six most common types of extinguisher are and how they should be used. The video outlines the fire tetrahedron, the different classes of fire and which extinguishers to use depending on the fire’s class. It also describes how to use a fire blanket and implement the ‘stop, drop and roll’ technique.

Subjects covered include:

The Fire Tetrahedron • How to Operate a Fire Extinguisher • Classes of Fire • Types of Extinguishers • Fire Blankets

Infection Prevention & Control in the Care Home

Infection Prevention and Control (IPC) is a key element identified by Skills for Care and is vital to the well-being of people that we support and care for. Good IPC is essential for service users, staff and managers as well as your business as a whole. This Care Home based video provides substantial support in making sure you understand and comply with legal obligations as well as significantly improving staff skills/knowledge in this area.

Subjects covered include:

• Why IPC • Chain of Infection • Legislation and Guidance • Systems to Manage and Monitor IPC • Clean Environment • Cleaning Equipment • Cleaning Urinals / Bedpans / Commode Pans / Bedpan Holders • Adopting Good Practice (Effective Hand Hygiene, Appropriate Use of Personal Protective Equipment, Preventing Exposure to Blood and Body Fluids, Safe Management of Urinary Catheters & Safe Handling of Food) • Managing Individuals with an Infection • Handling & Storage of Specimens • Managing Clean & Used Laundry • Managing Waste (The National Colour-Coding System, Sharps Disposal & Storage of Waste) • Staff Health

Managing Distressed Behaviour

The aim of this video course is to consider how care staff can work with individuals who may be aggressive or violent and how to manage distressed behaviour. It will examine the following areas: What is distressed behaviour? Who can present distressed behaviour? Reasons for distressed behaviour, prediction and prevention, undertaking proper risk assessments, how to respond appropriately, verbal responses and body language.

The video course also advises carers on the best ways of keeping themselves and other individuals safe in unsafe situations and why it is important to try to understand that there may be unknown reasons for distressed behaviour.

Subjects covered include:

Examples of Distressed Behaviours • Understanding Behaviour, Distress and Unmet Needs • Understanding Ways to Reduce Conflict • Assessing Risk to help reduce Distress • Using a Person Centred Approach to Minimise Distress and Provide Positive Support for People • Summary

Medication in the Care Home

This interactive video-based course covers the key elements staff should be aware of when dealing with medication. Mapped to Care Certificate Standard 13, RQF learning points and AWIFHSC standards this will prove to be an invaluable training resource.

Subjects covered include:

An introduction to legislation • roles, responsibilities and boundaries • types of medicine • ways medicines are administered • safe practice • storing medication safely • monitored dosage systems • maintaining medication records

Mental Capacity Act - In Practice

The Mental Capacity Act 2005 affects everybody who works in care. This title will give care workers the understanding of what the Mental Capacity Act is and more importantly, how they can apply it to their everyday working practices. This resource is an essential addition to your training library.

Subjects covered include:

Introduction to the Mental Capacity Act
How does the Mental Capacity Act affect our day to day work
The 5 Mental Capacity Act principles
Principle 1 – Presuming Capacity
Principle 2 – Supporting people to make their own choices
Principle 3 – An unwise decision is still a decision
Principle 4 – How do we act in someone´s best interest
Principle 5 – Choosing the least restrictive option
Deprivation of Liberty Safeguards – DOLS
Making capacity Assessments
Putting it all together
The broader legal context
Conclusion

Mental Health, Dementia and Learning Disabilities

This course provides basic awareness of issues surrounding Mental Health, Dementia, and Learning Disabilities, following the requirements of the Care Certificate Standard 9. If you work with anyone with any of these conditions you will need additional training such as the Dementia Courses on this training portal.

Moving & Assisting: Practical

Building on the lessons learned in Moving & Handling Theory, this comprehensive training resource will help you to deliver practical training that explains safe moving principles.

Filmed in both the Care Home and Home Care (Domiciliary Care) settings, this title will show your staff how to use Moving and Assisting equipment safely and assist people that need support, in their daily lives.

Built around the principles of safe manual handling, this title will teach care workers the importance of providing assistance centred around the needs of the individual whether working unaided, as part of a team or with equipment.

This title meets practical Moving and Assisting requirements for Care Certificate Standard 13, RQF Levels 2 & 3, AWIFHSC (Wales) and Scottish National Care Standards.

Subjects covered include:

Introduction • Recap: Safe Moving Principles • Manual Handling Equipment – Wheelchairs, Wendylett and other Slide Systems, Transfer Boards, Single Handed Care, Hoists and Beds • Assisting People to Move • Bed Mobility • Hoisting • Falls & Emergency Handling • Using the Toilet • Bathing • Controversial Techniques • Summary

Moving & Assisting: Theory

This excellent resource will provide a theoretical background to the subject of Moving & Assisting to ensure that care workers understand the reasons, both practical and legal, behind safe moving principles. This title is an invaluable resource for managers and care workers alike, featuring all-new Moving & Assisting content.

This video-training course will provide a solid informational backdrop to further Moving & Assisting Theory. This title has recently been recorded in real-life Care Home and Home Care (Domiciliary Care) environments and includes new animated sequences to illustrate the potential risks of poor manual handling practice to the health of both care workers and individuals receiving support. This title includes the very latest techniques and best-practice guidelines, and is filmed in HD, in new locations featuring new actors. This video is suitable for trainers who need to cover all aspects of Moving and Assisting Assessments within either the Care Home or Home Care (Domiciliary Care) settings.

This title meets Moving and Assisting requirements for Care Certificate Standard 13, RQF Levels 2 & 3, AWIFHSC (Wales) and Scottish National Care Standards.

Subjects covered include:

Legal Background • Risk Assessments • Policies and Procedures • Your Spine • Back Pain – Risk Factors • Safe Moving Principles • Working Together • Benefits of Mobility to Individuals • Summary

Moving & Assisting: Assessments

Making proper assessments is an essential part of safe Moving & Assisting practices. This new video course explains how to conduct several types of assessment and how to be sure that the individual receiving support is both protected and encouraged to remain mobile. This title is an invaluable resource for managers and care workers alike featuring all-new Moving & Assisting content and will help care workers to understand risks and hazards involved in moving & assisting and also explain how to support an individual’s mobility.

Moving and Assisting Assessments includes the very latest techniques and best-practice guidelines and is filmed in HD, in new locations, featuring new actors. Recently recorded in real-life Care Home and Home Care environments, this video is suitable for trainers who need to cover all aspects of Moving and Assisting assessments within either the Care Home or Home Care (Domiciliary Care) setting.

This title meets Moving and Assisting requirements for Care Certificate Standard 13, RQF Levels 2 & 3, AWIFHSC (Wales) and Scottish National Care Standards.

Subjects covered include:

Introduction • Making an Informal Assessment • Understanding Mobility • What is a Mobility Assessment? • Making a Mobility Assessment • What is a Manual Handling Risk Assessment? • Generic & Individual Risk Assessments • Making a Manual Handling Risk Assessment • Bridget Case Study • Control Factors • Summary

Nutrition & Well-Being

This title is aimed at care workers and kitchen assistants and examines what constitutes a healthy diet for the older person. Filmed in a real working care home, this is an invaluable resource in ensuring that elderly people you support are provided with healthy, nutritional meals.

Subjects covered include:

Introduction • First Drink of the Day • Health Problems and Diet • Breakfast, the First Meal of the Day • What Makes a Good Diet • Encouraging Service Users to Enjoy Their Food • Providing Nutritious Snacks • Protecting the Service User from Food Borne Infection • The Nutritional Requirements of Older People • Summary

Personal Care Tasks: Volume 1

Expertly produced video-based eLearning. This course provides a fantastic overview into three essential social care topics, often overlooked.

The courses covered are Applying Eye Drops, Applying Ear Drops & How to use a Bedpan. Assessments & certification are provided for each individual course included.

Subjects covered include:

Applying Eye Drops
Applying Ear Drops
How to use a Bedpan

Personal Care Tasks: Volume 2

Expertly produced series of video-shorts. This course provides a fantastic overview into three essential social care topics, often overlooked.

The courses covered are How to Ensure Good Oral Hygiene, Assisting a Person to Eat, & Support with Drinking. Assessments & certification are provided for each individual course included.

Subjects covered include:

How to Ensure Good Oral Hygiene
Assisting a Person to Eat
Support with Drinking

Pressure Ulcer Prevention

Pressure ulcers are potentially avoidable if carers have the correct understanding about their causes and how they can be prevented. This title aims to improve pressure ulcer prevention awareness for carers who work in all social care and healthcare settings. It starts by explaining how the skin can be affected by different types of forces, such as pressure, shearing force and friction. It then goes on to demonstrate how pressure ulcers develop and how they can be prevented.

Practical in nature, it also considers how to recognise the start of a pressure ulcer, which areas are most susceptible from pressure damage, teaching service users to inspect their own skin for early signs of pressure ulcers and the consequences of allowing pressure ulcers to go untreated.

Subjects covered include:

How do Pressure Ulcers Occur? • Pressure Ulcer Risk Factors • Common Sites for Pressure Ulcers • Preventative Care • Pressure Relieving Devices

Principles of Person Centred Care

This course introduces carers to the values that underpin person-centred care and assists them to develop their understanding of how the Principles of Care should be reflected in their day-to-day practices. The course explores the values of individuality, rights, choice, privacy, independence, dignity, respect, partnership and confidentiality.

Privacy and Dignity

Privacy and Dignity has been included in the Care Certificate Standards: Standard 7, but how can we apply dignity and respect in our every day work and life? How do we demonstrate it?

Designed to be fully in line with CQC requirements and advocating good practices, this interactive video-based course will help you to gain a better understanding of the topic and how you can apply it in the social care environment.

Subjects covered include:

The Importance of Privacy and Dignity • Good Practice Guidelines and Principles of Privacy and Dignity in Care Services • Communicating Respectfully • Demonstrating Privacy and Dignity with regard to Eating and Nutritional Care • Demonstrating Privacy and Dignity when Providing Personal Care • Demonstrating Privacy and Dignity through Choice and Control • Respecting privacy • Maintaining Respect through Social Inclusion

Raising Concerns & Whistleblowing

Subjects covered include:

Talking Openly about Issues and Concerns • Concerns that Must be Raised • How to Raise a Concern • Responding to Inaction • Benefits of Raising Concerns and Whistleblowing

Role of the Care Worker

This course presents the role of the care worker in a professional and appealing way. Using demonstrations of good and bad practice in realistic scenarios, this title makes the learning points easy to apply after completing the training.

Care workers are introduced to the concepts of access and application of policies and procedures, the organisation’s aims & values and working in partnership with other workers and the people receiving support.

This video will help them answer such questions as: What standard of conduct is expected of me? What tasks and activities will I be expected to carry out? Where do I go for advice, information and support? Why should I support the involvement of carers and family? This title, along with The Principles of Person Centred Care contribute to improving understanding of the various interrelating issues that combine to ensure the role of the care worker is central to promoting good principles of care that meet the individual needs of people receiving support.

Subjects covered include:

Care Activities
Policies and Procedures
Code of Conduct
Values
Working in Partnership
Health and Safety
Worker Relationships
Equality and Diversity
Confidentiality and GDPR
Risk Assessment

Safeguarding Adults in the Care Home

This excellent resource provides fully up to date guidance on how to safeguard the welfare of older people within care homes. Filmed entirely in real care settings this title will explain to workers what abuse is and how to recognise the signs and symptoms of abuse. Depicting dramatic scenes of abuse this title will help bring the realities of adult abuse to life, teaching care workers why abuse should never be ignored.

This video and supporting materials provide information on the 10 types of abuse recognised by the Care Act and the 6 Principles of Safeguarding.

Subjects covered include:

Role of the Carer in Maintaining a Culture which Safeguards the Individual • Legislation and Policy • Concept and Definition of Abuse Using Illustrated Examples, Categories & Prevalence • Principles of Abuse • Signs and Symptoms of Abuse • Responding to Abuse • Conclusions

Safeguarding Children in Social Care Settings

All health care staff who come into contact with children and people have a legal responsibility to safeguard and promote their welfare and should know what to do if they have concerns about safeguarding issues, including child protection. The Care Certificate’s Safeguarding Children Standard is aimed at those working in adult health and social care who may in the course of their role come into contact with children.

Subjects covered include:

This video sets out how to recognise potential indicators of child maltreatment including physical, emotional and sexual abuse as well as neglect
Understand the potential impact of a parent or carers physical or mental health on the wellbeing and development of a child or young person
Knowledge of relevant information (children’s act 1989 & 2004, sexual offences act 2003)
Take appropriate action if they have concerns including appropriately reporting concerns and seeking advice
Know the importance of sharing information
Know the risks of associated with internet and online social networking
Know what the term ‘looked after child’ mean

Supervision in the Care Home

This resource will help you explain the importance of supervision to all staff members so that everyone gets the most out of the process, as well as being useful to train senior team members to deliver supervision sessions themselves.

It is essential that both managers and care workers understand the importance of supervision and how it can help an organisation to provide a quality service for service users and also to promote the professional and personal development of its workers.

Subjects covered include:

What is Supervision? • Supervision Policy • Who Can Supervise? • Purpose of Supervision • Management • Education • Support • Mediation • Starting Supervision • Making a Contract • When Supervision Should Happen • Where Supervision Should Happen • Difficult Matters • Methods • Support for Supervisors

Supporting People with Learning Disabilities

Learning Disability Training has become a CQC Mandatory Requirement since 1st July 2022.

This course will help care workers to support people with Learning Disabilities.

By the end of this eLearning course, learners should understand:

The causes of learning disabilities
Key pieces of legislation relating to learning disabilities
Barriers facing people with learning disabilities
How to improve communication
How to promote positive care practices

Subjects covered include:

What is a Learning Disability? • Valuing People Guidance • NHS Long Term Plan • Learning Disability Origins • Difference Between a Learning Disability and a Learning Difficulty • Autism and Learning Disabilities • Policies and Legislation • Human Rights Act • Discrimination • Barriers • Mental and Physical Health • Accessible Information Standards • Promoting Positive Care Practices • Person-Centred Planning • Positive Behaviour Support • Concerns and Recording Information • Mate Crime

Supporting People with Parkinson's

Parkinson’ disease is the second most common neurodegenerative disease after Alzheimer’s. About 145,000 people in the UK has Parkinson’s. Worldwide there is between 7 million and 10 million people with the condition.

This interactive video-based course explains what Parkinson’s disease is and how to provide support for people with the disease.

By the end of this course, you should be able to:

Explain what Parkinson’s disease is
Identify the known stages of Parkinson’s disease
Describe the common symptoms of Parkinson’s disease
Care correctly for those with Parkinson’s disease

Subjects covered include:

Parkinson’s Disease • Parkinson’s is complicated • The Four Stages • Parkinson’s – What is it? • Caring for a Person with Parkinson’s • Dopamine and Medication • Dyskinesia • Hallucinations • Improving daily life for people living with Parkinson’s

Train the Trainer

Effective training is vital to ensure that workers are motivated, efficient and up to date with best practice.

This self-study training package will help you to understand how to deliver better training by explaining how people learn and how to communicate effectively. These skills will enable you to empower your workers by keeping up to date with best practice and meeting the requirements of Skills for Care.

Subjects covered include:

Preparing for training, How People Learn, Types of Learner, Training Skills, Managing Groups, and Providing Feedback

Understanding Diabetes

This video course explores the definitions, risk factors and person-centred approach to diabetes, ensuring that care staff are well trained and able to look after individuals living with diabetes. This knowledge is essential for any organisation, as diabetes is one of the most common conditions among the elderly, affecting 1 in 4 people over the age of 65 in the UK.

Subjects covered include:

Understand the care and support needs, as well as the risks associated with diabetes • Understand the function of glucose and insulin • Define the different forms of diabetes • Appreciate the need for a person centred approach when helping manage the condition • Know the risk factors for developing Type 2 diabetes • Understand the potential causes and symptoms of Type 1 and Type 2 diabetes.